Where's is the "Civil" in Civilized ?

      Before I begin  I want to preface that I do understand jobs are not meant to be fun, and that I probably have 100 times better than a lot of people. I'm just discussing the interaction I encounter with people every day at work.


      I work at a soccer field. To be more specific my job is to schedule the games , inform at what time every team is supposed to play, keep track of  the scored, make sure the rules are upheld, make sure the referees show up, making sure nobody tries to murder the referees ...Well actually just making sure nobody murders anyone, but more on that later. So I have three different leagues, children, men, and woman. Each has it's own difficulties, but none of them seize to amaze me. It is incredible what people will do or say once a little of passion is inserted into their minds. For example children games are a sight to be hold. You've never faced true fear until you have jump in between the clutches of two angry moms' trying to murder each other based on the result of a bunch of 6 year old kids playing soccer. Once I had to ask 70 year old women to please stop throwing water bottles to the referee, and she replied by spitting on me.


Now a parent being too passionate over their children is something I can maybe comprehend that, but it is the men games that baffle me. I can not comprehend how irrational this people sometimes get. Today I had to stop a person from punching my referee because he didn't call a penalty fast enough!. I mean I'm not even saying because he didn't call it at all, but  just because he didn't call fast enough!! . I usually just ask them to leave, and if the try to fight me which happens very often, I  call the police. Today I deiced to try a different approach. As an angry 40 year old man furiously approach me to tell me the referee was the worst thing to ever happen to him.   I though  we're adults here, surely if speak politely to him, and explain it is just a game, that the referee was just doing his job, and nobody should get his , "Teeth kick in"  as he described it, for a game. I tried my best to be nice andIi assured him I'd do my best to solve his problem. Well his response was to inform me that he planned to beat me and my referee to a pulp and then defecate in the middle of the field.. I proceed to call the police which caused him to immediately  run away. Now I'm sure that every job that consist of dealing with rowdy costumers but it genuinely pains me to know that people can't understand that the person in front of them is just trying to do his job. The fact that it is easier for people to solve they're problems with violence, instead of just talking to people its just plain sad. The way he reacted better to threats and insults, than to a rational conversation scares me. What if we're not as civilized as we imagine to be. Is this the way or people act? For the good of everyone I just hope there's just something about soccer that make people act this crazy.